Privacy Policy

Last updated: April 22, 2025

Welcome to Paula Jones Co (“Company”, “we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Sign up for a free resource, waitlist, or masterclass

  • Purchase a course or program

  • Fill out a form, send an email, or contact us via social media

  • Visit our website and accept cookies

This information may include:

  • Name

  • Email address

  • Billing address

  • Phone number

  • Payment details (processed securely through a third-party gateway)

  • Business-related info (like your website or Instagram handle)

We may also collect data automatically through cookies, including your IP address, browser type, device info, and pages you viewed.

2. How We Use Your Information

We use your information to:

  • Deliver content, products, or services you’ve requested

  • Send marketing emails and program updates (you can unsubscribe any time)

  • Process your payments and manage orders

  • Respond to your inquiries and provide customer support

  • Analyze website traffic and user behavior for better user experience

  • Comply with legal obligations

We do not sell or rent your personal data to anyone. Ever.

3. Cookies and Tracking Technologies

We use cookies and similar tracking tools to improve your browsing experience. These cookies may:

  • Remember your preferences

  • Help us understand how our site is used

  • Track conversions (like ads or opt-ins)

You can disable cookies via your browser settings, but it may affect your experience using our site.

4. Third-Party Services

We use trusted third-party tools and platforms to support our business, such as:

  • Payment processors (e.g. PayPal, Stripe, Systeme.io)

  • Email service providers (e.g. Systeme.io)

  • Analytics tools (e.g. Google Analytics, Meta Pixel)

These third parties may have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

5. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Data Rights

You have the right to:

  • Access your personal data

  • Request corrections to your information

  • Ask us to delete your data

  • Withdraw your consent to receive marketing emails at any time

To exercise these rights, email us at hello@paulajones.co.

7. Security of Your Information

We take the protection of your data seriously. All payment transactions are encrypted, and we use secure platforms to manage your information. However, no online method is 100% secure — so while we strive for the highest standards, we cannot guarantee absolute security.

8. Children’s Privacy

We do not knowingly collect or solicit data from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

9. International Visitors

If you’re accessing this site from outside South Africa, be aware that your data may be transferred to and processed in South Africa or other jurisdictions that may not offer the same level of protection as your home country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website. Your continued use of the site after any changes means you accept those updates.

11. Contact Us

For any questions about this Privacy Policy, your personal data, or our data practices, please contact us at: hello@paulajones.co